Kids interactive projection game system equipment FAQS

Pre-Sales Support

Are the interactive devices suitable for my industry?

How do I choose the right interactive device for my needs?

What features do the interactive devices support?

Is customization available?

Are your devices internationally certified?

Are your devices suitable for both small and large venues?

What is the lead time for customized products?

How can I get support if the device malfunctions?

How do I apply for device repair?

Do the devices support remote diagnostics and maintenance?

Is there an extended warranty service?

What is the failure rate of your devices?

What is the warranty period for the devices?

Is the installation of the device complicated?

What is the response time for solving technical issues?

How do product updates work?

How can I get software upgrades?

What payment methods can I use to purchase devices?

How do I modify or cancel an order?

How long does order processing and shipping take?

Are the devices suitable for different market environments?

What are the power requirements for the devices?

What are the size and weight of the devices?

Can the devices support multiple users simultaneously?

Does the product come with long-term technical support?

How do I manage content updates for the devices?

How can I access product manuals and technical documentation?