Privacy Policy

Effective Date: July 7, 2025
Welcome to our website (www.hcintera.com), operated by HC Interactive Technology Co., Ltd. (“we”, “our”, or “us”). We value your privacy and are committed to protecting the personal information you provide. This privacy policy explains how we collect, use, store, and protect your data when you use our services.

1. Information We Collect

When you visit or interact with our site, we may collect the following information:

Contact Information: such as your name, email address, phone number, company name;
Order & Shipping Info: such as delivery address, postal code, country/region;
Account Details: such as login information and password (if applicable);
Browsing Data: including IP address, device type, browser type, language settings, and visited pages;
Marketing Preferences: such as whether you wish to receive promotional emails;
Other Voluntary Submissions: including messages, inquiries, comments, or reviews.

2. How We Use Your Information

We use the collected information for the following purposes:

To process orders, payments, and deliveries;
To respond to your inquiries and provide customer support;
To provide personalized product recommendations or promotional offers;
To improve website performance and user experience;
To comply with legal or regulatory requirements;
To prevent fraud and ensure transaction security.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may help us:

Remember your preferences and settings;
Analyze traffic sources and on-site behavior;
Deliver more relevant advertisements (e.g., via Facebook Pixel, Google Analytics).

You may disable cookies via your browser settings, but some website functions may not work properly.

4. Third-Party Services

We may use third-party services including but not limited to:

Payment processors (e.g., PayPal, Stripe);
Shipping and logistics partners;
Analytics tools (e.g., Google Analytics);
Advertising platforms (e.g., Facebook Ads, Google Ads).

These third parties may use your data according to their own privacy policies.

5. How We Protect Your Information

We take reasonable physical, technical, and administrative measures to protect your data from unauthorized access, disclosure, loss, or misuse. Measures include:

HTTPS encryption;
Role-based access control;
Regular security updates and backups.

We retain your data only as long as necessary for the intended purposes, or as required by applicable laws.

6. Your Rights

Depending on your location (e.g., under the GDPR), you have the right to:

Confirm whether we hold your personal data;
Request access, correction, or deletion of your information;
Unsubscribe from marketing emails at any time (via email footer);
Restrict or object to data processing in certain situations.

To exercise these rights, please contact us via the information below.

7. Children’s Privacy

Our site is not intended for children under the age of 14. We do not knowingly collect personal information from minors. If you believe your child has submitted data to us, please contact us immediately.

8. Policy Updates

We may update this privacy policy periodically. Updated versions will be posted on this page with the revised effective date. We recommend reviewing it regularly to stay informed.

9. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Company Name: HC Interactive Technology Co., Ltd.
Website: www.hcintera.com
Email: Hcintera@gmail.com
Phone: +86-755-2100-8418
Address: A3-201, Zhongjia Creative Park, Longhua Sub-district, Longhua District, Shenzhen, China